No insight into important recruiting channels and metrics such as Cost per Hire, reasons for non-hires, conversion rate, etc.
Expensive and underperforming recruiters
Low brand awareness (outdated corporate design, no brand book)
Inefficient and time-consuming processing of candidates; no ATS (Applicant Tracking System)
50% of trucks being unfilled, due to an unsteady flow of qualified candidates
No digital presence and little to no social media engagement
Poor company online reviews (average rating was 2.9) caused by no engagement with truck driver community